RESPONSIBILITIES • Coordinate resources, manage regular meetings, ensure effective completion of project milestones, control project scope and mitigate risks. • Ensure project consultants are delivering to high standards. Provide technical support and training to new and existing users and provide guidance on how to effectively use features and functions including leveraging data through reports. Work with key stakeholders to create and manage workflow rules, data validations, custom reports and triggers. Create and maintain documentation on processes, policies, application configuration, solutions to problems and help related materials. QUALIFICATIONS Bachelor’s degree in Computer Science, Information Systems, Business Management, related technical training certification(s) or equivalent combination of related education and experience required. Minimum 5 years related experience required, with minimum 3 years Salesforce administration/management experience. Experience with programming languages such as, JavaScript, HTML, Java, Apex a plus. SQL experience required.