Database Administrator at Goodspeed Musicals

In support of Goodspeed’s mission of developing and producing the highest quality musical theatre, the DA coordinates the administration and optimization of the PatronManager database to maintain accurate and thorough records, and supports the information services needs of all Goodspeed revenue centers, including the Development Department, Marketing Department, Box Office, and Education, in addition to the Executive Office. This will involve maintaining related applications deployed on the Salesforce platform, business processes and practices, producing analytical reports and easy-to-read dashboards and queries, maintaining database integrity, and troubleshooting or escalating issues as needed. Further, the DA is responsible for system documentation and implementing system updates and releases. The overarching goal of the Database Administrator’s work will be to support the Development and Marketing departments by implementing targeted patron communications and providing insightful analysis, ultimately increasing contributed and earned revenue. Full description can be found at: https://www.goodspeed.org/about/career-opportunities