CRM Administrator

The Division of University Technology (UTech) at Case Western Reserve University (CWRU) core values are adaptability, service excellence, collaboration, innovation, and integrity. To bring out the best in their people, CWRU/UTech offers many resources to support career growth, health, wellbeing, and safety, as well as pay and benefits. Are you ready to work with an amazing team and make an impact? If so, we invite you to apply for our CRM Administrator (Applications Developer 3) (Job ID 9650) opportunity. POSITION OBJECTIVE Under limited supervision, work independently to support the CWRU’s various customer relations management (CRM) systems, specializing in support of Salesforce. Work with the business partners of the various applications to analyze, design, develop data structures, integrate solutions and related vendor applications. Perform upgrades, configurations, troubleshooting, testing, documentation, in support of both platform architecture and user facing applications and products. Responsible for developing and retaining core knowledge of the CRM and troubleshooting operational issues. To see full job description and apply: https://case.edu/hr/careers. Job ID: 9650