Salesforce CRM Manager

Champion the customer experience here at Mercury Holidays via the execution of campaigns that supports the business objectives to acquire, retain and grow the loyalty and value of our customers. Job Role - Responsible for the Broadcast & Trigger email strategy and management of campaigns from inception to completion. - Develop and build strategies for email test plans and segmentation - Responsible for collaborating with product and our content teams to scope email themes/needs and for all email production in conjunction with in house creative team - Responsible for proofing and routing creative for approvals - Manage email execution and implementation with in-house and third party resources Apply here - https://careers.mercuryholidays.co.uk/o/crm-manager